Level 2 Customer Service
Who is it for?
- Individuals in a service delivery role interacting with customers
- Businesses looking to strengthen their service excellence
What will be covered?
This programme will increase performances both as individual's service standards in business and give the fundamentals of what good service looks like helping to retain existing customer bases and attract new customers. This foundation programme gives the underpinning knowledge, skills and behaviours required by the role and capabilities of individuals in a service role.
Our experienced service excellence learning team will fully support the individual to maximise the results of the training and embed the new skills into every day work giving your business a real boost.
Access to funding subject to eligibility.